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How ClickTraces Improved

A Veterinary Website’s UX and Visibility

VETSP, a veterinary services provider, approached ClickTraces with an outdated website that was failing to engage visitors and attract new clients. While their services were excellent, the site didn’t reflect their brand professionally, and their online presence was minimal.

Client Overview

VETSP offers comprehensive pet care services, including vaccinations, wellness exams, and emergency veterinary care. Their goal was to reach more pet owners, improve user experience, and appear prominently in local searches for veterinary services in Austin, TX.

The Journey Begins

Before working with ClickTraces, VETSP faced several challenges, like:
Outdated design: The site looked old, unaligned, and was difficult to navigate.
Poor content: Pages were thin on detail, confusing to visitors, and didn’t explain services clearly.
Low search visibility: Minimal on-page SEO and no structured keyword strategy left the site buried in Google search results.
Navigation issues: Visitors struggled to find service information, appointment scheduling, or contact details.
Mobile unfriendliness: Many visitors accessing the site on phones experienced poor usability.

Our Approach

To address these challenges, our web design team at ClickTraces implemented a full website redesign and an on-page SEO strategy:

Website Redesign

We rebuilt the website with a modern, clean design that reflects VETSP’s professional brand and highlights key services.

Content Overhaul

We rewrote the homepage and service pages with clear, engaging copy that highlights VETSP’s offerings. Local keywords like “Louisville veterinary urgent care” and “veterinary specialty hospital” are naturally included. The content explains services clearly, sets visitor expectations, and encourages booking appointments.

On-Page SEO

Metadata, headings, and keyword placement were optimized for search intent. Every page was structured to be crawlable and relevant for both users and search engines.

Improved Navigation

Service pages and CTAs were reorganized to make it easy for visitors to find critical information and book appointments. The new layout guides users naturally through the website.

Mobile Optimization

The site was made fully responsive, ensuring a seamless experience across smartphones, tablets, and desktops.

Results​

After launching the redesigned website and updating on-page SEO, VETSP saw major improvements:

Traffic growth

Increased from 340 to 3.3K monthly visitors.

Better visibility:

Ranked for 400+ keywords with a +46.63% improvement in search visibility.

Improved user experience:

Improved UX by 7 ULPs, making navigation faster and smoother.

Fast turnaround:

Project completed and live within 2 weeks.

The new VETSP website now feels modern, loads faster, and connects better with visitors, a big step forward in both user experience and brand performance. Do you want the same transformation for your business? Get your free website consultation with ClickTraces and let’s build a site that performs, ranks, and converts.

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